Here at SousVideTools.com we know that having your iVide Cooker working is critical.

We provide a maintenance and repair service and have trained engineers who can provide a quick response to customers who need repairs.

IMPORTANT: To book a repair please contact our customer service team using our contact page to obtain an authorisation code BEFORE returning any item. We are sorry but we cannot accept returns without the appropriate authority and can not be held resposible for any delay or loss as a result of not obtaining the authority.