In addition to using the iVide App you can directly control your device via the touch screen control panel. The following explains the various controls:
Power Button: Press once to switch on and press once again to switch off; press and hold down for 3 seconds to switch between °C and °F.
Once time and temperature are set selecting the Power Button will start the device. NOTE: The Temperature Display ﬂashes until the desired temperature is reached and will then stop ﬂashing and an alarm will sound.
Settings Button: Once the device is switched on the Settings Button ﬂashes. Toggle through the functions with a single touch as follows:
Set Temp – Set Hours- Set Minutes
Wi-ﬁ Button: Use to connect your mobile device via the iVide App
The circulator can be wiped with a damp cloth. Avoid placing the unit fully in the water and never deliberately place the unit under water when plugged in. Remove the cover for the heater element by twisting anti clockwise gently. The stainless steel element can be washed by hand with detergent or placed in a dishwasher. Take care not to lose the clear plastic pump cover that protects the propeller blade. If the element becomes coated in limescale it can be de-calciﬁed by using a proprietary cleaner or using the circulator in water containing a weak vinegar solution. Check for signs of damage after use and never use the machine if the cable is damaged or any part of the casing is damaged or loose.
Your device is ideal for cooking protein products like meat and fish but it is also a great way to cook many types of fruit or vegetables. For lots of recipes and ideas visit therecipe linkon the home page, download our recipe book or use the built in recipes within the App
You can use any suitable container to hold the water providing you can attach the clip on the device to the side and fill it with enough water to reach at least the minimum level (marked on the element cover).
Your iVide has a safety function preventing it from heating up when it is not in water. If you switch the machine on when it is not in water or there is insufficient to cover the “minimum” level mark on the element cover it will cut out and display an error code of “EO5” or “EO1”. Switch the machine off and place back in the water. Then switch on again.
Your bags of food should be fully submerged to make sure cooking is even. By removing all the air from the bag the bag should sink but if you have used a zip lock bag that may be difficult. You can weigh the bag down or clip it to the container.
Yes you can. To clear the air out, place the food in the bag and part seal the lock leaving about a quarter or less of the bag still open. Hold the bag under water but make sure the open edge is not submerged. The water pressure will push the air out and once you have got as much out as you can seal the bag completely.
Sous vide cooking is cooking under vacuum. You can place food under vacuum using a food safe boilabe bag and a Vacuum Sealer. If you do not have a vacuum sealer you can achieve near enough similar results with a zip lock bag and “the immersion method” to displace air from the bag.
You must use “boilable” bags in Sousvide cooking. These are at least 80mg in weight and be certified as BPA free. This means they are safe for food to be cooked in without leaching plastic into surface of any food.
Do not be tempted to use cheaper bags which may be safe for food storage but not boilabel and do not attempt “cheating” by wrapping food in clingfilm as that does not provide a waterproof seal.
The App is more than a way of just switching your machine on or off. It is a full sous vide cooking system allowing you to check times and temperatures for all major food types and automatically set the machine to the correct times and temperature using the built in sous vide calculator and the countless recipes.
You can even save your favourite recipes too!
The most likely cause is you have lost your password or other login information. You can use the App support to reset your login information. Follow the links from the login page to reset you information.
You have attempted to switch the machine on either before it has been placed in water or there is not enough water in your cooking vessel. Turn the machine off and place in a vessel which contains enough water so that the level is above the “minimum” mark on the element cover.
This code means your water level has fallen below the minimum level of water needed. The machine will cut out for safety. Adding more water to the cooking vessel with solve the problem and you can reset the machine but please note that this may then reduce the water temperature until the new liquid has heated up again therefore slowing down cooking times. We suggest you reduce the risk by filling water to the maximum level before cooking and using a lid on the container to reduce evaporation especially for long cooking times.
The most likely issue is compatability. Please check your phone has the latest operating system and you have the most recent version of the App downloaded. The device works with IOS version 9.3.5 and above or Android version 4.3 and above. Before you download an updated version of the APP make sure you first open the old version on your phone, logout and delete it from your phone.
Before trying anything else the most likely issue is that there is a problem with your WiFi connection. Please check your phone settings to establish you are still connected to the local WiFi.
If you do not have WiFi access please reconnect to the local network and try again.
If you are connected to the WiFi and it still fails to connect it may be a compatibility issue. Remove the existing version of the App altogether and then reload it from the App store. Once you do this you will need to reconnect the application. This reboots the system and should rectify the problem.
Don’t worry. It just means we have not come across your issue and so you are extra special to us! Please use thecontact pageto send us your question and we will do everything we can to help you. We will then be sure to add the answer to our site so you have helped other people too!